Our Stock Chiller™ Units are covered by a two year warranty for parts and a one year warranty for labor, both starting at the date of purchase. Stock Chiller™ Containers are covered by a one year limited warranty. All other parts accessories are covered by a two year warranty starting at the date of purchase. Customers are responsible for shipping costs incurred for in-warranty labor repairs and replacements.
For replacement parts or service outside of the warranty period, see our Parts and Services page.
To initiate an in-warranty service, call our service hotline at (845) 226-6537 or email firstname.lastname@example.org. Additionally, you can use the form below to submit an email.